Job Posting
Receptionist @ FPC
Crittenden Community Hospital has an immediate opening for PRN Receptionist at Family Practice Clinic.
JOB SUMMARY:
The primary job of the Receptionist is to be of assistance to the practice’s patients. This person is
the initial contact with patients when they enter the practice the receptionist is there to make the
patients visit a smooth and hassle-free experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Books, coordinates and reschedules patient’s appointments. Relays necessary messages to
the staff.
2. Maintains and updates current information on physician’s schedules ensuring that patients
are scheduled properly.
3. Answers telephone, screens calls, takes messages, and provides information.
4. Answers questions regarding patient appointments.
5. Oversees waiting area, coordinate patient movement, reports problems or irregularities.
6. Greets and registers patients in a prompt, pleasant, and helpful manner.
7. Verifies necessary billing information for recording in the medical record and in the
practice management system.
8. Make copies of insurance cards.
9. Handout HIPAA forms & financial polices and obtain signatures.
10. Ask patients to complete patient history forms.
11. Send patient to cashier to make payment for visit. Print encounter form to nurses station
after payment is made.
12. Request charts from medical records to be sent to clinic or lab areas.
13. Print and distribute the next day’s schedule. Check each account for any needed info.
14. Attends meetings as required.
15. Have patients sign Medicare forms
16. Copy photo ID’s
17. Hand out patient satisfaction surveys on Monday and Tuesday
18. Copy Prescription Cards
19. Handle walk in messages for Clinic Secretary
20. Clean work area once a week
21. Works all returned mail.
22. Compute end of day provider totals
ADDITIONAL RESPONSIBILITIES:
Performs other duties as assigned.
QUALIFICATION:
Education: High School Graduate.
Experience: Medical Office secretarial or receptionist experience preferred.
Word processing and computer experience.
We are an Equal Employment Opportunity employer.
|
